Terms & Conditions

Welcome to Excel Eco Bags. By visiting our website or placing an order with us, you agree to the following terms and conditions. We, Excel Eco Bags, based in Madurai, Tamil Nadu, manufacture and supply eco-friendly shopping bags and related products. Orders can be placed through our website, phone, or WhatsApp. Please note that prices are subject to change without prior notice. For bulk or customized orders, advance payment may be required. We reserve the right to cancel any order due to stock issues, pricing errors, or suspected fraudulent activity.

We accept payments via UPI, bank transfer, and, in some cases, cash. Full payment must be made before dispatch unless otherwise agreed upon in writing.

We deliver across India through trusted courier partners. Delivery times may vary depending on your location and order size. However, Excel Eco Bags is not responsible for delays caused by courier services or unforeseen events.

Returns are accepted only in the case of defective or incorrect items. Customers must notify us within 1 day of delivery in such cases. Please note that custom-printed or bulk orders are non-returnable unless they are damaged or defective.

Product images on our website are for reference only. Actual products may vary slightly due to material or printing differences. All website content, including images, text, and logos, is the property of Excel Eco Bags and may not be used or reproduced without permission.

We respect your privacy and guarantee that your personal information will not be shared without your consent. All disputes are subject to the laws of Tamil Nadu, and any legal matters will be handled in the courts of Madurai.

For any questions or support, feel free to contact us at +91 93637 66139 or email us at salesexcelindustries@gmail.com. You can also visit us at Excel Industries, Madurai, Tamil Nadu, India.